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Job Opportunities

Join us because Riverbanks Zoo and Garden is a great place to work and grow!

It takes an incredible team of talented people to operate one of America’s best zoos. Be a part of what makes Riverbanks Zoo and Garden so remarkable! Riverbanks and SSA Group offer a variety of full- and part-time job opportunities at the Zoo and Garden in an exciting and dynamic work environment.

Riverbanks is an Equal Opportunity Employer.

Riverbanks Zoo and Garden — Administration, Animal Care, Education, Guest Services, Grounds, Horticulture, Housekeeping, Maintenance, and Public Safety

Benefits of Employment with Riverbanks

The following vary for full-time and part-time employees:

  • State health and life insurance plans.
  • State retirement plan.
  • Sick and vacation leave.
  • 50% discount in Riverbanks restaurants.
  • 20% discount in Riverbanks gift shops.
  • Employee recognition programs.
  • Employee activities and celebrations.
  • Employee membership.
  • Free guest passes each year.

Current Job Openings with Riverbanks (last updated on March 5, 2026)

Riverbanks accepts applications via an online submission process only for current open positions; walk-in applications are not accepted. To apply, click on the online application button for the position you are interested in below. All applicants will receive notice of receipt of their application after submission; however, only the top candidates for each position will be contacted via telephone. If you are not contacted for an interview, please be assured that your resume will be kept on file for one year should a similar opportunity arise.

Society Membership Assistant

Part-time
Salary: $12.62/hr
Posted: 3/5/2026

Under general supervision, the Society Membership Assistant will provide excellent service through professional and courteous communication with Riverbanks members, potential members and staff. This position will report directly to the Society Membership Manager.

Essential Functions:

  • Answers member and potential member inquiries via phone, mail and email using outstanding verbal and written communication. 
  • Processes memberships and donations by performing accurate data entry and fulfillment. 
  • Provides clerical and administrative support for membership and fundraising programs, maximizing the efficiency of membership office operations. 

Education and Experience: Associate degree with previous experience in customer service and/or membership services in a nonprofit or zoo environment preferred or any equivalent combination of training and experience, which provides the required knowledge, skills, and abilities. The ideal candidate will be an enthusiastic team player who possesses excellent written and verbal communication skills with a very high standard of service and accuracy. This individual will handle multiple projects at one time and assist with after-hours events. Experience using Microsoft Office Suite (including but not limited to proficiencies in Microsoft Excel, Microsoft Word and Microsoft Outlook) preferred; prior experience in Galaxy and/or Raisers Edge a plus.

We’re not just looking for someone to fill a role. We’re looking for someone who wants to grow with us, be challenged, and take pride in the work they do. If you have a high standard of service, are eager to contribute, and excited about becoming part of a team that values creating connections and inspiring action to positively impact wildlife and wild places, we’d love to hear from you! 

Ropes Course Attendant

Part-time (Evening Availability Preferred)
Salary: $10.00/hr
Posted: 3/3/2026

We are currently seeking dependable and enthusiastic Sky-High Safari Ropes Course Attendants to join our team for our evening event season! In this thrilling role, you'll guide and support guests as they challenge themselves on the Sky-High Safari and Tiny Trailblazers Adventure ropes courses—encouraging confidence, adventure, and fun every step of the way. You may also have the opportunity to train at and assist with other attractions as needed. This position reports directly to the Attractions Manager.

Essential Functions: 

  • Guest Experience: Clearly and confidently communicate with guests while guiding them through the ropes course experience. Maintain a positive and welcoming atmosphere.
  • Safety: Perform daily inspections of equipment and course structures. Appropriately determine participation eligibility based on safety requirements and ensure all guests are adhering to guidelines throughout their experience. Routinely practice emergency procedures as required by Ropes Courses, Inc.
  • Professional Appearance: Wear the assigned uniform and nametag with pride. Promote an approachable environment to support our award-winning guest experience. Maintain cleanliness around attraction areas, ensuring they are always free of clutter, hazards, and debris.

Education and Experience: Strong communication and good decision-making skills. Ability to remain calm and confident while assisting participants of all ages collaboratively in a fast-paced, team-oriented environment. This position will have duties standing for extended periods of time, lifting 25 lbs., and heights over 30 feet in all outdoor weather conditions. The ideal candidate will have previous customer service and challenge course experience with flexible availability, including weekends, holidays, and evenings. Must be at least 18 years old.

We’re not just looking for someone to fill a role. We’re looking for someone who wants to grow with us, be challenged, and take pride in the work they do. If you're ready to take adventure to new heights, eager to contribute, and excited about becoming part of a team that values creating connections and inspiring action to positively impact wildlife and wild places, we’d love to hear from you.

Zoo Education Instructor (Formal Programs)

Part-time (Weekday Availability Preferred)
Salary: $12.00/hr
Posted: 2/26/2026

We are seeking an engaging Zoo Education Instructor that will deliver on and off-site programs offered by Riverbanks Zoo & Garden. As a direct report to the Zoo Education Manager, the Instructor will ensure that all programs create connections and inspire actions to impact conservation. 

Essential Functions:

  • Delivery of both on and off-site programs to a variety of school and non-school audiences of various ages.
  • Work collaboratively with Riverbanks staff, camp counselors and teen volunteers to support the daily functions of Riverbanks Zoocamp programs. 
  • Working constructively within a team to deliver the highest quality educational experiences.
  • Supporting daily program logistics by preparing materials, setting up and cleaning program spaces, and maintaining program supplies.
  • Providing inclusive educational programs that encourage the meaningful participation of all learners.
  • Willingness to handle a variety of animal ambassadors and monitor animal welfare during programming.
  • Communication of challenges and opportunities identified in programming to leadership.
  • Assisting with record keeping, program attendance taking, and reporting as needed.
  • Upholding all safety protocols, animal welfare guidelines, and Riverbanks professional standards.
  • Assist with other program delivery and development for the mission engagement team as needed. 
  • Other projects and duties as set forth by the Zoo Education Manager.

Education and Experience: High School diploma required. Bachelor’s degree in an education or science-related field preferred; or any equivalent combination of education, training and experience that provides the required skills, knowledge and abilities. Previous experience delivering formal/informal education preferred. Must demonstrate excellent communication skills (written and verbal). 

The ideal candidate will possess knowledge and interest in nature and science. Must demonstrate enthusiasm working with diverse learners. Must be available to work weekdays and some Saturdays. Must possess a valid SC driver's license.

We’re not just looking for someone to fill a role. We’re looking for someone who wants to grow with us, be challenged, and take pride in the work they do. If you're passionate about creating memorable guest experiences, are eager to contribute, and excited about becoming part of a team that values creating connections and inspiring action to positively impact wildlife and wild places, we’d love to hear from you! 

Public Safety Officer (2nd Shift)

Full-time (Friday-Tuesday: 3:30pm-12:00am)
Salary: $14.00/hr
Posted: 2/26/2026

We are seeking a dependable Public Safety Officer to join our team! In this dynamic position, you will maintain the security of Riverbanks’ east and west campuses during evening hours while the park is closed to public use. This position reports directly to the Public Safety Manager.

Essential Functions:

  • Maintains a second shift schedule. (Friday-Tuesday, 3:30pm-12:00am)
  • Monitors gate entrances and exits and provides public assistance during evening programs.  
  • Patrols and secures park, buildings, and surrounding areas.  
  • Completes security reports.  
  • Assists with various meter readings and the monitoring of after-hours systems. 
  • Answers incoming calls, provides information to callers, and takes messages. 
  • Assists in making sure all signage and staff parking for the following business day is accurate and in place.  
  • Provides excellent, efficient, and high-quality guest service experience and strives to achieve excellent public relations. 

Education and Experience: High school graduate with one to two years’ experience as a security guard; or any equivalent combination of training and experience that provides the required knowledge, skills, and abilities. The ideal candidate will have excellent communication skills and a very high standard of service. Must possess or be eligible for a valid SC driver's license.

We’re not just looking for someone to fill a role. We’re looking for someone who wants to grow with us, be challenged, and take pride in the work they do. If you're passionate about guest services, are eager to contribute, and excited about becoming part of a team that values creating connections and inspiring action to positively impact wildlife and wild places, we’d love to hear from you! 

Admissions Attendant

Part-time
Salary: $10.00/hr
Posted: 2/26/2026

We are currently seeking dependable and enthusiastic Admissions Attendants to provide an outstanding experience to Riverbanks’ guests and Society members. In this role, you’ll welcome guests at the front gates, answer guest questions at information outposts, and assist with ticket and membership sales at our ticket booths. Reports to the Admissions Supervisor and Admissions Manager

Essential Functions:

  • Works in various point of sale areas throughout the park, including ticket booths, information booths and entrance gates.
  • Handles ticket and membership purchase transactions.
  • Communicates with the public about Riverbanks memberships, exhibits, attractions, services, and policies.

Education and Experience: High school diploma and 4-6 months of work experience in customer service or any equivalent combination of education, training, and experience, which provides the required skills, knowledge, and abilities. The ideal candidate will have cashier and data entry experience with strong customer service skills. This position will work outdoors in all weather conditions and stand for long periods of time. Availability on weekends and evening special events preferred. 

We’re not just looking for someone to fill a role. We’re looking for someone who wants to grow with us, be challenged, and take pride in the work they do. If you're passionate about creating a memorable guest experience, eager to contribute, and excited about becoming part of a team that values creating connections and inspiring action to positively impact wildlife and wild places, we’d love to hear from you.

Transportation Operator

Part-time
Salary: $13.00/hr
Posted: 2/12/2026

We are currently seeking Transportation Operators to monitor and operate our Saluda Skyride Gondola and our Tram Service. As a Transportation Operator, you are responsible for ensuring the safe and efficient transportation of our guests. While you're focused on keeping things running safely, your responsibility extends beyond just the mechanics. You're also the eyes and ears for safety, staying alert to any concerns that might arise and quickly addressing them to keep the environment safe for both guests and team members. Ultimately, you’ll be creating memorable experiences for every guest. 

Essential Functions:

  • Perform and document pre-shift inspections of Saluda Skyride and/or Riverbanks’ Tram Shuttle, including equipment, safety systems, and emergency procedures.
  • Ensure all safety standards and protocols are followed by participants during operation, including checking safety equipment.
  • Provide exceptional guest service, communicate effectively, provide assistance with boarding and disembarking, answer questions, enforce safety policies, and ensure an overall positive guest experience.
  • Adapt efficiently. In the event of a Skyride shutdown, Transportation Operators will transition to operating Riverbanks’ Tram Shuttle to ensure minimal disruption to transportation needs.

Education and Experience: Must be at least 18 years of age and possess a valid SC driver’s license. Prior guest service experience is preferred, as it will help set you up for success in this role.  You should be willing and able to interact with guests of all ages and abilities, creating a welcoming and positive experience for everyone. Good decision-making skills are essential, as is the ability to work both independently and as part of a team. The role also requires physical capabilities, including the ability to lift up to 50 lbs., works outdoors and at heights, in various weather conditions, and stands for extended periods of time. 

We’re not just looking for someone to fill a role. We’re looking for someone who wants to grow with us, be challenged, and take pride in the work they do. If you're passionate about creating memorable guest experiences, are eager to contribute, and excited about becoming part of a team that values creating connections and inspiring action to positively impact wildlife and wild places, we’d love to hear from you! 

Mammal Keeper (Farm/Ambassador)

Full-time
Salary: $17.25/hr
Posted: 2/12/2026

Under general supervision, the Mammal Keeper (Farm/Ambassador) is responsible for the proper care of animals in Riverbanks’ animal collection. Works with domestic and exotic animals housed in our interactive farm setting and ambassador animal collections, including reptiles, amphibians, mammals, invertebrates, and birds. Reports to the Farm/Ambassador Supervisor and Curator of Mammals. 

Essential Functions:

  • Feeding animals, cleaning and maintaining habitats.
  • Works with veterinary staff to monitor and treat diseases and monitor animal behavior.
  • Provides enrichment and training to animals for use as ambassador animals as well as for husbandry and medical purposes.
  • Educates the public through both formal and informal animal encounters in various settings utilizing both the Farm and the Ambassador animals.
  • Maintains detailed behavioral, reproductive, and medical records using ZIMS as the primary record keeping tool.
  • Cooperates within a team to provide top quality animal care, communicate and work cohesively with other departments, and interact with Riverbanks guests.

Education and Experience: The ideal candidate will have an associate degree in Biology, Zoology or Wildlife Management; bachelor’s degree preferred, and one to two years’ experience working with zoo/exotic animals in a professional setting, or any equivalent combination of training and experience which provides the required skills, knowledge, and abilities. Experience working directly with ambassador animals and in a high guest contact situation preferred. Must possess or qualify for a valid SC driver's license.

We’re not just looking for someone to fill a role. We’re looking for someone who wants to grow with us, be challenged, and take pride in the work they do. If you're passionate about animal conservation, eager to contribute, and excited about becoming part of a team that values creating connections and inspiring action to positively impact wildlife and wild places, we’d love to hear from you.

Horticulturist

Full-time
Salary: $17.25/hr
Posted: 2/12/2026

Under general supervision, the Horticulturist will perform horticultural duties for the purpose of beautifying and maintaining gardens, exhibits, animal habitats, plant collections, and/or public displays. This position reports to the Horticulture Operations Supervisor and Horticulture Design & Operations Manager.

Essential Functions:

  • Maintains assigned areas to ensure plant health and the upkeep of plant collections.  
  • Assists with the installation and seasonal rotation of botanical displays.
  • Operates and maintains various horticultural tools and equipment including power machinery. 
  • Works both independently and with a team on a variety of tasks and priorities. 
  • Demonstrates creativity and teamwork.  
  • Some computer work for plant data entry.
  • Lifts or moves up to 50 lbs. 
  • Works year-round in all weather conditions. 

Education and Experience: Associate degree in Horticulture, bachelor’s degree preferred, with two years’ experience in a horticultural area; or any equivalent combination of education, training, and experience that provides the required skills, knowledge, and abilities. The ideal candidate will have professional horticulture experience and be eager to learn about our collection. Scheduled working hours begin between 6:00am-7:00am, Monday-Friday, 40-hour work week. Must possess or be eligible for a valid SC driver’s license.

We’re not just looking for someone to fill a role. We’re looking for someone who wants to grow with us, be challenged, and take pride in the work they do. If you're passionate about creating one-of-a-kind landscapes, are eager to contribute, and excited about becoming part of a team that values creating connections and inspiring action to positively impact wildlife and wild places, we’d love to hear from you! 

Conservation Engagement Instructor

Part-time (Weekdays, Weekend, and Occasional Afterhours)
Salary: $12.00/hr
Posted: 2/12/2026

We are seeking a passionate and dependable Conservation Engagement Instructor to join our dynamic team! In this engaging role, you will deliver on and off-site education programs and public engagement offered by Riverbanks Zoo & Garden. As a direct report to the Conservation Engagement Manager, this position will ensure that all programs create connections and inspire actions to impact wildlife and wild places. 

Essential Functions:

  • Delivering on-site education programs and public engagement experiences to diverse audiences.
  • Working constructively within a team to deliver the highest quality educational experiences.
  • Supporting daily program logistics by preparing materials, setting up and cleaning program spaces, and maintaining program supplies.
  • Providing outstanding customer service by proactively engaging guests, answering questions, giving directions.
  • Assisting with record keeping, program attendance taking, and reporting as needed.
  • Upholding all safety protocols, animal welfare guidelines, and Riverbanks professional standards.
  • Participating in required trainings and ongoing professional development to build skills and knowledge.
  • Supporting special events and other public engagement activities as assigned.
  • Communicating challenges and opportunities identified in programming to Engagement leadership.
  • Developing and maintaining productive, positive relationships with Riverbanks staff, volunteers, and interns.
  • Other projects and duties as set forth by the Conservation Engagement Manager.

Education and Experience: High School diploma required. Bachelor’s degree in an education or science-related field preferred; or any equivalent combination of education, training and experience that provides the required skills, knowledge and abilities. Previous experience delivering formal/informal education preferred. Will demonstrate excellent communication skills (written and verbal) and be able to talk in front of large crowds. 

The ideal candidate will possess knowledge and interest in nature, science, and conservation and will have the ability to work independently and as part of a collaborative team. They should demonstrate enthusiasm for working with diverse learners and collaborating with team members. Shifts are available weekdays, weekends, and after hours occasionally. This position will work indoors and outdoors in various weather conditions. Must possess or be eligible for a valid SC driver's license. 

We’re not just looking for someone to fill a role. We’re looking for someone who wants to grow with us, be challenged, and take pride in the work they do. If you're passionate about connecting people to nature, eager to contribute, and excited about becoming part of a team that values creating connections and inspiring action to positively impact wildlife and wild places, we’d love to hear from you.

Public Safety Officer (1st Shift)

Part-time
Salary: $12.00/hr
Posted: 1/15/2026

We are seeking dependable and friendly Public Safety Officers to join our team! In this dynamic position, you will maintain the security and safety of Riverbanks’ east and west campuses, picnic areas, parking lots, and staff facilities. This position works closely with the Public Safety Supervisor and Seniors and reports directly to the Public Safety Manager.

Essential Functions:

  • Patrols and monitors gate entrances and exits.
  • Assists with operation of Waterfall Junction.
  • Provides security services during non-public hours for special events.
  • Maintains good customer service and strives to achieve excellent public relations.
  • Assists visitors by providing directions, locating missing persons, assisting stranded motorists, locating lost personal property, handling complaints or inquiries, providing first aid, etc.
  • Prepares and maintains required reports.
  • Controls keys and locks for all Riverbanks facilities and property.
  • Must also be available to work evenings and special events as needed.

Education and Experience: High school graduate with one to two years’ experience as a security officer; or any equivalent combination of training and experience, which provides the required knowledge, skills, and abilities. The ideal candidate will demonstrate professionalism, strong customer service skills, and effective communication. Must possess or be eligible for a valid South Carolina driver's license. 

We’re not just looking for someone to fill a role. We’re looking for someone who wants to grow with us, be challenged, and take pride in the work they do. If you're passionate about guest services, are eager to contribute, and excited about becoming part of a team that values creating connections and inspiring action to positively impact wildlife and wild places, we’d love to hear from you! 

Summer Camp Counselor

Temporary (May 18–21, May 26-July 31, 2026 (Monday - Friday, 7:45am - 4:30pm, shifts may vary))
Salary: $12.00/hr
Posted: 1/8/2026

We are currently seeking Summer Camp Counselors who leads our summer camp educational programs! Curriculum topics include, but are not limited to: zoology, botany, ecology, conservation, behavioral science, and other natural & physical sciences.

Essential Functions:

  • Supervises and motivates groups of 16-20 children (between the ages of 5 and 12 years old) per week. 
  • Enthusiastically presents planned activities and leads zoo and garden tours in an age-appropriate manner that is fun and engaging. 
  • Manages group behavior and demonstrates a passion for nature and children. 
  • Acts as a positive role model for campers, parents, and fellow staff, inspiring progressive conservation actions throughout activities and lessons.

Education and Experience: Must be enrolled in a degree-seeking education program, with one to two years' experience working with children in an educational or instructional setting (formal or informal teaching, camp staffing, tutoring, coaching, lessons, etc.) or any equivalent combination of training and experience, which provides the required skills, knowledge and abilities. Must have a good knowledge of natural science.  Must possess or be eligible for a valid S.C. driver's license.  Must have and be able to provide proof of current CPR/First Aid certification and a negative TB test by the first day of training.

We’re not just looking for someone to fill a role. We’re looking for someone who wants to grow with us, be challenged, and take pride in the work they do. If you're passionate about connecting people to nature, eager to contribute, and excited about becoming part of a team that values creating connections and inspiring action to positively impact wildlife and wild places, we’d love to hear from you.

Substitute Counselor/PM Extended Stay Counselor

Temporary (May 26 - July 31, 2026 (Monday - Friday, 7:45am - 5:30pm, shifts may vary))
Salary: $12.00/hr
Posted: 1/8/2026

We are currently seeking a Substitute/PM Extended Stay Counselor who leads summer camp educational programs as needed! Curriculum topics include, but are not limited to: zoology, botany, ecology, conservation, behavioral science, and other natural & physical sciences. 

Essential Functions:

  • Supervises and motivates groups of 16-20 children. 
  • Enthusiastically presents planned activities and leads zoo and garden tours in an age-appropriate manner that is fun and engaging. 
  • Manages group behavior and demonstrates a passion for nature and children. 
  • Acts as a positive role model for campers, parents, and fellow staff, inspiring progressive conservation actions throughout activities and lessons. 

Education and Experience: Must be enrolled in a degree-seeking education program, with one to two years’ experience working with children in an educational or instructional setting (formal or informal teaching, camp staffing, tutoring, coaching, lessons, etc.) or any equivalent combination of training and experience, which provides the required skills, knowledge, and abilities. Must have a good knowledge of natural science.  Must possess or be eligible for a valid S.C. driver's license.  Must have and be able to provide proof of current CPR/First Aid certification and a negative TB test by the first day of training.

We’re not just looking for someone to fill a role. We’re looking for someone who wants to grow with us, be challenged, and take pride in the work they do. If you're passionate about connecting people to nature, eager to contribute, and excited about becoming part of a team that values creating connections and inspiring action to positively impact wildlife and wild places, we’d love to hear from you.

SSA Group — Food Service, Catering, and Retail

SSA Group is the on-site provider of culinary and retail experiences at Riverbanks Zoo and Garden. SSA is an Equal Opportunity Employer and offers a variety of full- and part-time positions at Riverbanks throughout the year. Benefits will vary.

Search for current job openings with SSA.